Cancel Policy
Customers will be subject to cancellation fees listed below.
Cancellation Notification
+3 weeks prior to reservation date
No cancellation fee required
1-3 weeks prior to reservation date
No cancellation fee required
0-7 days prior to reservation date
100% of total price
We will not require cancellation fees under the below circumstances
- When unable to ship out due to weather conditions
- When in influence of terrorist actions, war or conflict
- When unable to ship out due to problems proposed by Ocean Master (lack of guides, malfunctioning of ships etc.)
Refund Handling after Payment
Even when no cancellation fee is required, transaction fees charged by PayPal (or other payment processors) cannot be refunded.